Build a customer portal for your Philippine business. Compare platforms that let clients track orders, submit requests, and access information — without calling your team.
Every call to your support team costs money. Every email asking 'where is my order?' takes someone away from higher-value work. A customer portal lets clients help themselves — checking order status, downloading invoices, submitting requests, and accessing documentation — without touching your team's time.
For Philippine businesses growing beyond 50-100 active clients, a self-service portal often pays for itself within months.
1. Kintone + Guest Space (from ₱1,000/user/month) — Kintone's Guest Space feature lets you create client-facing portals connected to your internal systems. Clients see their data (orders, tickets, documents), submit requests, and track status — all powered by your existing Kintone apps. Used by Tom Arai, edamame clients for everything from lease tracking to vendor management.
2. Freshdesk Customer Portal (from ~₱900/agent/month) — If your primary need is support ticket management, Freshdesk provides a polished self-service portal with knowledge base, ticket submission, and community forums.
3. Zendesk Guide (from ~₱3,000/agent/month) — Enterprise-grade customer portal with AI-powered search, community forums, and deep analytics. Expensive but powerful for companies with high support volumes.
4. Zoho Desk Portal (from ~₱800/agent/month) — Integrated with the Zoho ecosystem. Self-service portal with knowledge base, ticket tracking, and community features. Good value within the Zoho suite.
5. WordPress + Client Portal Plugin (from ~₱500/month hosting) — For companies on a budget, WordPress with a client portal plugin (WP Client Portal, SuiteDash) provides basic self-service functionality. Requires more setup and maintenance.
At minimum: secure login, order/request tracking, document access (invoices, contracts), and support ticket submission. Advanced portals add: knowledge base, real-time notifications, payment integration, and custom dashboards showing client-specific KPIs.
The key metric: what percentage of support inquiries can clients answer themselves? A well-built portal should deflect 40-60% of routine queries.
We'll show you how Kintone solves your specific business challenges — live, while you watch.
Book Free Demo →